System status

Live operational status of RealtoGen’s services.

Some systems are experiencing degraded performance
Last updated —

Services

  • Website & DashboardOperational
    90 days ago99.99% uptimeToday
  • APIOperational
    90 days ago99.98% uptimeToday
  • AuthenticationOperational
    90 days ago100.00% uptimeToday
  • Video RenderingOperational
    90 days ago99.95% uptimeToday
  • Preview RenderingDegraded Performance
    90 days ago98.20% uptimeToday
  • PaymentsOperational
    90 days ago99.99% uptimeToday
  • Maps & GeocodingOperational
    90 days ago99.97% uptimeToday
  • DatabaseOperational
    90 days ago100.00% uptimeToday

Recent incidents

  • Investigating—

    Preview rendering degraded performance

    We’re investigating elevated failure rates in the satellite preview pipeline. Video rendering is unaffected and operating normally — customers can continue creating videos without a preview.

  • Resolved—

    Elevated video render times

    A brief backlog caused slower-than-usual render times for about 40 minutes. The queue has been cleared and render times are back to normal.

Metrics on this page are illustrative and updated in real time from your local clock.